Rescission right
You have the right to rescind this contract within fourteen days without giving any reasons.
The rescission period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken or has possession of the goods.
In order to exercise your rescission right, you must inform us, ZipWall GmbH, Grünstraße 5, 40212 Düsseldorf, Germany, Tel. +49(0)21173714699, export@zipwall.com, by means of a clear declaration (e.g. a letter sent by mail or an email) about your decision to rescind this contract. You can use the attached template rescission form for this purpose, but this is not necessary. You can also electronically fill out and transmit the template rescission form or another clear declaration on our website www.zipwall.eu. If you make use of this option, then we will send you without undue delay (e.g. by email) a confirmation of receipt of such rescission.
For compliance with the rescission period, it is sufficient that you send the notification about the exercise of the rescission right before the expiry of the rescission period.
Consequences of rescission
If you rescind this contract, we are obliged to refund to you all of the payments which we have received from you, including the delivery costs (with the exception of the additional costs which arise due to the fact that you have chosen a type of delivery other than the most inexpensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which the notification is received by us about your rescission of this contract. For this refund, we will use the same payment method which you used for the original transaction, unless something else is expressly agreed upon with you; in no case will you be charged a fee due to this refund. We can refuse to make the refund until we have received the goods back or until you have provided evidence that you have sent back the goods, depending on which is the earlier.
You are obliged to send back or to give back the goods without undue delay, and in any event at the latest within fourteen days from the day on which you inform us about the rescission of this contract, to
Misi Fulfilment
Attention: ZipWall GmbH Returns
Heliumstraat 230
2718 RS Zoetermeer
Netherlands
Telephone: +31 79 343 16 24
Email: zipwall@webshopfulfilment.nl
The period is complied with if you send the goods back before expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You must only bear any lost value of the goods if this loss of value is attributable to any handling of the goods which is not necessary to check the quality, properties and functioning of the goods.
– End of the rescission information –
Template rescission form
(If you wish to rescind the contract, then please fill out this form and send it back.)
– ZipWall GmbH, Grünstraße 5, 40212 Düsseldorf, Germany, Email: export@zipwall.com
– We hereby rescind the contract entered into concerning the purchase of the following goods:
– Ordered on:
– Name of the consumer
– Address of the consumer
– Signature by the consumer (only in the case of notification on paper)
– Date
_______________